Knives & Swords Made in Germany

Terms and Conditions

  

1. Deals
The offers are in terms of price, delivery and delivery time engagement.

2. Catalogue, price lists, shop
All descriptions and price lists in our catalogue / shop are accurate to the best of our knowledge. Possible inconsistencies do not qualify for compensation claims. We reserve the right to price changes, technological changes and advances.

3. Retention of title
All delivered goods remain our property until full payment has been received.

4. Conditions of delivery
All prices are ex-work including VAT plus freight costs. The delivery is made by GLS, with delivery by DHL. Litigation due to delivery delay will not be accepted for yet to be delivered or shipped goods. For imported goods as well as hand-crafted items, the agreed delivery times may fluctuate. Single and blanks are exempt from the exchange and return. All returns are at the expense and risk of the buyer.

5. Payment Conditions
We ship exclusively by COD or payment in advance. Regarding commissioned work, a deposit is required amounting to 30% of the agreed total sum due. The rest is cash on delivery when the contract work is collected.

6. Warranty
The purchaser loses the shortcomings warranty claims if it is not immediately obvious shortcomings upon receipt of the goods are made clear to the seller. Complaints can only be accepted if they are lodged no later than one week after delivery of the goods. For legitimate objection, it remains our choice for replacement, repair or credit. We are not liable for any losses arising from processing of the product that may have been caused. Low quality fluctuations, which in the nature of the product or raw material are not eligible to objections or claims. Unforeseen events such as operations, raw material shortages, traffic problems, official orders, changes in monetary conditions, labour disputes and other cases of force majeure, liberate us for the duration of the disruption and to the extent of their impact from our obligations. Events of this kind entitle us to rescind from the contract in whole or in part.

7. Contract Manufacturing
All figures in sketches, drawings and templates are in metric measurements. Manufacturing and technical deviations from templates, drawings, masks, etc. are within the usual scope of the warranty. Manufacturing related changes can be obtained only after the consent of the client. Refusal entitles us to rescind the contract. For one-offs, the customer rescinds the right of cancellation.

8. Proof of age
When ordering steel goods (knives, etc.), we need a certified proof of age. A sale to persons under 18 years of age is prohibited.

9. Disclaimer
For damage of the goods and / or persons in cases caused by improper use or misuse, we assume no liability.

10. Jurisdiction / coverage
Jurisdiction and place for all legal proceedings parts is Karlsruhe. The sale, delivery and payment terms apply to all future contracts and accounts, without any situation not explicitly referred to in these conditions being withdrawn. Oral and telephone agreements have no legal validity. Different conditions have legal force only if they are supported by us in writing.

 

Privacy Policy

We take the protection of personal data very seriously and abide strictly by the rules of data protection laws. Personal data is collected only to the extent necessary for technical collections. In no case is the data collected sold or for other reasons passed to a third party.

 

Automatically when you visit the sites on schanz messer.de the following data for the log file server is collected:

 

    The IP address of all visitors

    The operating system used

    The Referrer URL (previously visited page)

    The time of the server request

    The browser

 

These data is for us, not other specific person. A compilation of this data with other data sources is not made. We use this data only to general statistical analyses, such as the acquisition of the daily traffic.

 

For an appointment, we need your personal information such as your name, your phone number, your e-mail address or the billing and shipping address. This data is used solely to process your orders and for random enquiries. There is no further use and we do not pass on this data. Just as we proceed with data provided to us as part of your communication with us.

 

You have the right to obtain information about your personal data. Also, you can always have access to your stored personal data. Please contact us at the above listed contact possibilities.